What is your AS clothing line all about?

Our clothing line features a unique blend of modest style, comfort, and quality. We design all our products in-house, ensuring they meet the latest fashion trends while providing the best value and styles for our customers.

How does your business model work?

We design and create our own line of clothing, and then partner with suppliers on AliExpress to produce and ship the products directly to you. This allows us to keep prices competitive while still offering high-quality items that you love.

How do I place an order?

Simply browse our collection on our website, click on the buy now button where you will be directed to Ali Express. You will place your order on AliExpress, and the supplier will ship the products directly to your doorstep.

How long does shipping take?

Shipping times vary depending on your location and the supplier's processing time. Generally, orders take approximately 10days to ship. Items will generally be shipped out within 48hours. Pre-sale items will take approximately 10days to ship from the release date.

Can I track my order?

Yes, once your order is processed and shipped, you will receive a tracking number. You can use this number to monitor the status of your shipment through the AliExpress website or a third-party tracking service.

What is your return and refund policy?

While we strive to ensure that you're satisfied with your purchase, we do not offer free returns at this time, as this could lead to significant losses for our small business. We highly encourage you to reach out to us directly with any questions or concerns about your order before making a purchase or once you have received your order, so we can assist you in making the right choice.

If you receive an item that you no longer want, we offer an alternative solution through our Resell Community. Here, you can list items from our collection that you wish to resell for no charge, giving others the chance to purchase at a great price while helping you recover your costs. We believe this approach supports both our customers and our business and has proven very succesful.

Do you offer discounts or promotions?

We strive to keep our prices as low as possible, which means we can't offer regular discounts or promotions. Our profit margins are already minimal to ensure that you get the best value for your money every day. However, we do hold special sales twice a year—on 11.11 and during mid-summer—where you can enjoy additional savings on our already affordable products.

How can I promote your products?

We’re always excited to collaborate with individuals who are passionate about our brand! If you’re interested in promoting our products, please reach out to us via email at info@alispecials.com. Be sure to include "Collaboration" in the subject line so we can prioritize your message and explore potential partnership opportunities.

How do I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at info@alispecials.com or through the contact form on our website. We aim to respond to all inquiries within 24 hours.

How can I leave a review?

We love hearing from you! After receiving your order, you can send us a picture and comment on any of our platforms, and/or leave a review directly on the AliExpress product page. Your feedback helps us improve and lets other customers know what to expect.

Are there any customs or import duties?

Depending on your country’s regulations, your order may be subject to customs or import duties. These fees are not included in our prices and are the responsibility of the customer. Please check with your local customs office for more information.