Terms and Conditions
Last Updated: 14/08/2024
Welcome to Ali Specials! By accessing or using our website, alispecials.com you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or engaging with our services.
1. General
1.1 These terms and conditions govern your use of our website and the purchase of products from our online store.
1.2 By accessing our website or purchasing our products, you accept these terms in full. If you disagree with any part of these terms and conditions, please do not use our website.
2. Products and Services
2.1 We offer a range of clothing products as disclosed agents for the supplier which is Ali Express unless stated otherwise when a product is purchased. All sales of products are sold to the customer directly by Ali Express and all products are subject to availability and maybe withdrawn at any time
2.2 We make every effort to display accurate colors and descriptions of our products, but we cannot guarantee that your device's display of colors will be accurate.
2.3 Please note that sales by Ali Express come from China and you as their customer will be responsible to pay any import VAT , Customs Duties or other taxes for importing the goods into your country
2.4 Please note that any sales by us (rather than Ali express) direct to customers based outside of the UK come from China and you as the customer will be responsible to pay any import VAT , Customs Duties or other taxes for importing the goods into your country
3. Pricing and Payments
3.1 Prices are subject to change without notice.
3.2 Payments are processed through secure payment gateways available via AliExpress.
4. Shipping and Delivery
4.1 Orders are fulfilled by AliExpress and shipped directly by them to their customer. Shipping times vary depending on your location and the supplier's processing time. Estimated delivery times are provided on the product page
4.2 You will receive a tracking number once your order is shipped. We are not responsible for any delays caused by the shipping carrier or customs.
5. Returns and Refunds
5.1 We do not offer free returns. If you are not satisfied with your purchase, please contact us within 15 days of receiving your order.
5.2 As an alternative to returns, you may list unwanted items in our Resell Community, where others can purchase them from you.
6. User Reviews and Feedback
6.1 We welcome customer reviews and feedback on any of our platforms. You can also leave reviews on the AliExpress product page.
6.2 By submitting a review or feedback, you grant us permission to use, reproduce, and share it across our marketing channels.
7. Intellectual Property
7.1 All content on our website, including but not limited to text, images, graphics, and designs, is the property of Ali Specials and is protected by intellectual property laws.
7.2 You may not reproduce, distribute, or use any content from our website without our prior written consent.
8. Liability
8.1 We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase of products direct from Ali Express or where applicable, purchase of our products
8.2 We do not guarantee that our website will be available at all times or free from errors or viruses.
9. Governing Law
9.1 These terms and conditions are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.
9.2 Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.
10. Changes to Terms and Conditions
10.1 We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
10.2 Your continued use of our website following any changes indicates your acceptance of the new terms.
11. Contact Information
If you have any questions about these terms and conditions, please contact us at info@alispecials.com.